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SIGN-UP FOR GLOBALSTAR VOICEMAIL TODAY!
Voicemail service can easily be added to your existing Globalstar service. Please contact our Customer Care Centre at 1-877-GLBL-STAR (1-877-452-5782) to activate this service.
Never Miss a Call!
Globalstar Voicemail provides flexibility and control 24 hours a day, 7 days a week.
With Globalstar Voicemail, your calls will always be answered, and your messages will always be available to you via your Globalstar satellite phone or a touch-tone phone.
Globalstar Voicemail is easy to learn and use. An automated voicemail attendant will prompt you through each step as you learn to use the system.
You can check your messages from your Globalstar phone at standard airtime rates. There is no fee from Globalstar to receive a message or check your messages from a landline.
SETUP AND ACCESS
Click Here to Download the User Guide
To set up or access your Globalstar Voicemail:
- Dial *VM (send) while in satellite mode, Press "5" when you hear the greeting
OR
- Call your Globalstar number from any touchtone phone or from your satellite phone.
- Press "1" when you hear the greeting
- Enter personal password (temporary password is 12345)
KEY BENEFITS
Capacity
- Your voicemail is able to store 25 messages.
- Callers can record a message up to 3 minutes in length.
- Once a message has been played, it can be stored for 30 days.
Flexibility
- Callers are able to leave voice messages even if you are on other satellite calls.
- Voice messages can be left while your phone is turned off.
- Receive instant notification of new messages anytime and anywhere when the phone is turned on in satellite mode.
Convenience
- Record and compose a personalized greeting and choose one of four different greeting options.
New, Improved Mail Service Coming Spring and Summer 2006
Due to increased demand, Globalstar has launched a new voice mail system with increased capacity to accommodate our continuing subscriber growth and usage.
The voice mail system will roll out in two phases:
- Effective March 15, 2006, all new subscribers will be provisioned on the new Globalstar Voice Mail system.
- Existing subscribers will be transitioned over to the new Globalstar Voice Mail system progressively over the summer of 2006. You will be prompted for the change automatically.
Familiar Voice Mail commands
The new service uses nearly identical prompts to create a familiar experience for long-time users.
Convenient New Features
Group Distribution Lists
- Now, subscribers can create a group of Globalstar users as a "Distribution List" in order to create one message and send to a group. This is a both a convenient function for work groups, as well as a great way to quickly notify response teams of emergency information. Distribution Lists can be created and managed in the "Personal Options" section of the voice interface.
Autoplay
- Autoplay allows subscribers to hear new voice mail messages immediately upon entering their voice mail box. This feature can be turned on or off in the "Personal Options" section of the voice interface.
Outcall Notification
- Outcall notification allows subscribers to be notified of new messages by receiving a call from the voice mail system. This feature can be turned on or off in the "Personal Options" section of the voice interface.
Improved Voice Mail Access
Subscribers can now access their Globalstar Voice Mail box in the following ways:
- *VM (*86) (send) from their satellite phone
- Calling their own Globalstar number while in satellite mode
- Calling their own Globalstar number from a non-Globalstar phone, and hit 5 while the message is playing.
SMS-based Notification for new Voice Mail
- Now, subscribers will receive notification of new voice mail messages via Short Messaging Service instead of the bubble icon that was used in the former system. This may be unfamiliar for existing customers, but will be a clearer indicator that a message has been received.
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